Customer Service Associate

Job title:

Customer Service Associate I at Family Dollar

Overview:
We are seeking a Customer Service Associate to deliver a great shopping experience for every customer.

• Assist customers with questions and recommendations
• Manage sales transactions while working the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and assist with unloading trucks; stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment with professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash duties, and overall neatness
• Other duties as assigned

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments is highly preferred
• Ability to follow instructions and interpret operational documents
• Physical ability to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds. Employment decisions are made without regard to any protected status. In accordance with local laws, minors may be considered for employment in certain roles. The company complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified individuals with disabilities.

This job description is not a contract and may be amended. Employment is at-will.

Part time

951 S. Beckford Drive, Suite F, Henderson, North Carolina