Volunteer Manager

Description

Every pet deserves a good life. We save the most vulnerable animals and enrich the lives of pets and people. Our mission is made possible with the hard work of our valued employees. We offer a friendly, professional work environment with a culture that promotes innovation, compassion, and excellence.

Job Title: Volunteer Manager

Department: Admin

Position Status: Full-Time, Non-Exempt

Reports To: Administrative Director

Schedule: Tuesday – Saturday (40 Hours per week)

Starting Pay: $49,000 - $57,000 annually (Based on experience)

POSITION SUMMARY:

The Volunteer Manager at BRHS is accountable for recruiting, training, and guiding volunteers in alignment with the organization’s mission and values. Upholding the dignity and rights of every animal, the Volunteer Manager fosters a culture of respect and care within the volunteer team, including group volunteers and youth service participants.

Duties and Responsibilities

Including but not limited to:

• Cultivate meaningful engagement with BRHS volunteers by recruiting, training, and mentoring them. Serve as the primary point of contact for all volunteer-related matters.
• Maintain and update handbooks, forms, and training materials for volunteers regularly. Conduct training and onboarding sessions for new volunteers to ensure their preparedness.
• Lead and facilitate volunteer groups from external organizations. Ensuring proper coordination with volunteers.
• Manage the recruitment, retention, and development of volunteers, ensuring their active participation. Arrange the annual volunteer appreciation dinner and other engagement activities to foster a sense of belonging.
• Provide ongoing learning opportunities for volunteers to keep them informed about the organization’s activities. Assist staff in identifying volunteer projects through needs assessment and promote awareness of the volunteers’ role.
• Ensure all volunteers interacting with animals have completed animal handling training and adhere to safe handling protocols at all times.
• Handle all administrative tasks associated with the volunteer program, including maintaining databases, inventory management, processing applications, and necessary paperwork.
• Assist in the planning, organization, and execution of special events, including fundraisers, community outreach programs, and awareness campaigns, by coordinating logistics and ensuring a smooth and successful event experience for attendees and volunteers.
• Supervise and provide guidance to a youth service volunteers, ensuring their active participation and adherence to assigned tasks while fostering a positive and inclusive environment that promotes teamwork and personal development.
• Maintain a professional and friendly demeanor, delivering excellent customer service. Foster collaboration with staff members and volunteers to create a harmonious work environment.
• Animal handling is a part of the responsibilities, and specific attention should be paid to the safety and well-being of volunteers during their interactions with the animals.
• Undertake any other duties assigned to ensure the smooth operation of the organization.

Work is evaluated by periodic checks for overall effectiveness and results achieved. Written evaluations are done at the end of the initial probationary and annually thereafter on the anniversary date. Operational guidelines are set forth by the Executive Director and presented in the Employee Handbook as well as in department Standard Operating Procedures.

Requirements

QUALIFICATIONS, WORK ENVIRONMENT, & PHYSCIAL DEMANDS:

To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s Degree preferred
• 3 years of relevant experience required
• Previous experience in an animal shelter preferred
• Experience with Volgistics
• Basic…