Floor Staff Movies and Discount Concessions

Floor Staff – $14.50/Hour & Free Movies and Discount Concessions

Join to apply for the Floor Staff – $14.50/Hour & Free Movies and Discount Concessions role at Regal
.

Floor Staff team members are classified based on individual theatre needs and/or employee availability as either variable hour, part‑time fixed, part‑time regular or full‑time hourly employees. Their primary responsibility is to ensure guests receive exceptional service. Floor Staff may work in the Box Office, Concession Stand, or as an Usher. All Floor Staff represent Regal consistently with our mission statement and policies.

• Maintain regular and consistent attendance.
• Handle emergency situations as called upon.
• Perform general cleaning duties.
• Comply with the company dress code.

• Operate POS system and accurately manage cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons.
• Upsell/suggestive sell Premium Viewing Experience (3D, RPX, IMAX).
• Promote the Regal Crown Club program.
• Ensure tickets sold in accordance with MPAA rating system and company policy.
• Respond to phone calls and questions from guests in a manner consistent with our guest service philosophy.

• Operate POS system and handle cash drawer, credit cards, travelers’ checks, gift cards, redeemed coupons, and concession stock inventory.
• Promote the Regal Crown Club program.
• Operate, prepare, and clean all concession equipment.
• Upsell/suggestive sell additional items.
• Comply with all local, state and federal food safety laws.
• Maintain current alcohol certification and training where applicable.

• Assist patrons with ticketing, stubs, and seating in auditoriums.
• Inspect backpacks and packages as needed.
• Manage crowd control and help guests find seats.
• Enforce MPAA rating system.
• Conduct in‑theatre inspections for picture/sound quality and monitor for film/stolen content.
• Report any problems, discrepancies or unusual situations to management.
• Perform in‑auditorium concession auxiliary sales as directed.
• Clean auditoriums at the end of scheduled shows, and maintain cleanliness of restrooms, lobby, hallways and other areas.
• Monitor the cleanliness and operation of vending equipment.

Assisting with all opening and closing duties as assigned by management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.

If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Entertainment Responsible Beverage Server training on Regal Online University.

Possess good public speaking, listen effectively and respond clearly and directly.

Perform calculations with speed and accuracy and identify and correct errors.

Identify problems, gather relevant data and note possible causes of problems. Evaluate relevant information, recognize alternatives and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition.

Possess excellent communication skills with customers, co‑workers and management. Establish goals, budget time, and set priorities to achieve desired objectives.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift up to 60 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

• This is a smoke‑free facility *
• When applying for this position, please use a desktop or laptop computer. Do not use a smartphone, tablet, etc. as your application may not be stored in our system and/or available for review**

• Entry level

• Part‑time

• Management and Manufacturing
• Entertainment Providers

Referrals increase your chances of interviewing at Regal by 2x.

Apply BELOW