Teller, Finance & Banking

Overview

JOB SUMMARY:

Provides prompt, efficient and friendly services to customers, involving receipt and payment of cash, and maintains accurate records of all transactions. Performs tasks of a basic to moderately complex nature. Promotes the Bank’s services, answers questions and directs customers to appropriate department for specialized services. Follows the established policies and procedures for this area, in accordance with the Bank and the supervisor’s direction.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School diploma or equivalent
• Previous teller/cashier experience preferred

• Ability to stand for extended periods of time
• Ability to regularly lift and/or move up to 50 lbs. in coin or currency
• Bending and stooping required regularly
• Required to keyboard and view LCD screen for extended time periods

• Basic communication skills (written, verbal and listening)
• Understanding of accounting/bookkeeping principals
• Organizational skills
• Proficient computer skills and working knowledge of Microsoft/Windows
• Ability to handle stressful situations
• Flexibility and ability to multi-task
• Ability to rationalize and make on the spot decisions regarding customer transactions
• Detail oriented, high degree of accuracy
• Ability to enter numerical data on computer with speed and accuracy
• Ability to promote the appropriate company image and maintain a professional attitude
• Excellent customer service skills
• Must be capable of demonstrating the use of good marketing techniques for cross selling bank products
• Ability to interact well, and in a positive manner, with customers, co-workers and management
• Ability to maintain confidentiality and adhere to Bank’s privacy and policies