Technical Service Engineer

Established in 2012, SolaX Power is committed to helping our customers transition to clean energy and reduce dependence on fossil fuels. As a global leader in solar inverter and battery storage solutions, we have a strong presence in Europe, Asia, Africa, and Oceania.
With over 3,000 employees worldwide, we continue to expand and seek talented individuals to join our team. We believe that at SolaX, an international organization, your career can grow to new heights.
Job Overview  As a  Technical Support Engineer , you will act as the primary technical contact for SolaX’s Netherland customer base, providing advanced support for solar inverters and energy storage systems. You will be responsible for remote diagnostics, installation support, issue resolution, and technical training.

Key Responsibilities  Customer Support   Provide professional technical support to customers, installers, and partners via phone, email, and remote access tools.
Troubleshoot and resolve hardware and software issues with solar inverters and battery systems.
Guide users through fault diagnosis and resolution procedures.
Review solar and battery system designs to ensure compatibility with SolaX products.
Assist with remote commissioning and configuration of installed systems.
Collaborate with internal engineering and R&D teams to resolve complex technical issues.
Document and escalate recurring product issues to the appropriate departments.
Keep up to date with the latest industry developments and regulatory requirements in BNL.
Training & Documentation   Conduct technical training sessions for installers and distribution partners.
Prepare and maintain technical documentation, user guides, and troubleshooting manuals.
Product & Process Improvement   Identify trends in technical issues and suggest improvements to products or support processes.
Requirements  Essential Qualifications   Technical experience with  solar inverters ,  PV systems , and/or  battery energy storage systems .
Previous experience in technical support, field service, or technical engineering roles.
Familiarity with solar monitoring platforms, remote diagnostic tools, and communication protocols.

Preferred Qualifications   Understanding of  NL electrical codes ,  solar standards , and  grid connection rules .
Degree or technical qualification in  Electrical Engineering ,  Renewable Energy , or a related field.
Experience working with  installers ,  EPCs , or  distributors  in EU.
Personal Attributes   Strong problem-solving skills and a commitment to customer service.
Ability to manage multiple tasks and work independently.
Adaptable, self-motivated, and eager to grow within a global team.

What We Offer   Competitive salary and employee benefits aligned with Belgium market standards.
Opportunities for training, professional development, and international collaboration.
A supportive, inclusive, and forward-thinking work environment.

How to Apply

If you’re passionate about clean energy and want to make a difference in a fast-growing global company, we’d love to hear from you. Please submit your  CV and cover letter  to

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