AI Transformation Specialist

AI Transformation Specialist – A strategic role focused on re‑engineering work across the Global Investor Engagement Organisation by combining process excellence, automation, and applied AI expertise.

• Company-provided healthcare
• Competitive annual leave allowance
• Flexible working options, including hybrid working arrangements
• Generous pension provisions
• Income protection
• Health and wellness benefits
• Volunteering days
• Enhanced parental leave
• Life insurance

• AI-Driven Process Improvement:
  Identify, map, and prioritise process inefficiencies across the global Investor Engagement Organisation, focusing on high-impact, repeatable workflows. Redesign workflows using AI tools, automation, and orchestration to reduce manual effort and cycle time. Build and deploy end-to-end AI-enabled solutions that are sustainable and scalable. Quantify productivity gains and business impact from AI initiatives.
• Applied AI & Automation Enablement:
  Serve as a hands‑on AI expert, leveraging generative AI and automation platforms. Design AI‑assisted research, reporting, content creation, and workflow solutions. Rapidly prototype, test, and refine AI solutions based on user feedback.
• Dashboards, Insights & Intelligent Reporting:
  Enhance executive dashboards through automation and AI‑driven insights. Shift reporting from descriptive to insight‑led analytics.
• Change Management & Adoption:
  Drive adoption of AI‑enabled workflows across teams. Develop training materials, playbooks, and best practices. Partner with technology teams to deploy AI solutions.
• Cross‑Functional Partnership & Governance:
  Collaborate with Technology, Data, Risk, and Compliance partners. Help define AI usage standards and governance. Support the new product governance process through interaction with internal stakeholders.

• Experience in operations, strategy, analytics, or automation‑focused roles.
• Demonstrated experience using AI tools to automate or redesign business processes.
• Experience with generative AI, automation platforms, and data visualisation tools.
• Strong understanding of process optimisation and systems thinking.
• Strong communication and stakeholder management skills.
• Bachelor’s degree required; MBA or advanced degree a plus.

We are committed to providing an inclusive recruitment process for all candidates.