Assistant Shop Manager

Assistant Shop Manager – Henley

Hours:

30 hours per week (worked 4 out of 7 days, inc weekend rota)

Location:

Henley

Salary: £20,069.60 per annum (full‑time equivalent: £25,087 per annum pro rata)

Closing date: 28th July 2026 at 12 noon

Join us as an Assistant Shop Manager in our Henley shop and become an ambassador for our charity! We have a permanent part‑time position available working 30 hours per week.

You will join a busy shop and work alongside a team of volunteers helping maximise the shop’s sales profits. Great customer service is crucial to what we do, so previous experience of charity retail would help you hit the ground running.

Full training will be provided. We are keen to work with people that have the right attitude; willingness to learn specific skills is equally as important as past experience. To thrive in this role you will need a good eye for detail, strong organisational and IT skills, and the capability to manage volunteer teams in a variety of situations. You will be supported by the Shop Manager and Area Manager to achieve your objectives.

The role will require you to work weekends on a rota basis. Flexibility is required as working patterns will change regularly, subject to the needs of the business and the levels of volunteers available to work.

• Previous experience of charity retail or customer service
• Good eye for detail and strong organisational and IT skills
• Capability to manage volunteer teams
• Willingness to learn and adapt to changing working patterns

Full training provided.

All staff and volunteers are required to undertake a Disclosure and Barring Service check.

Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Telephone:

Email: recrui

Helen & Douglas House
14A Magdalen Road
Oxford
OX4 1RW