SFDC + Oracle CPQ Instructional Designer - Temporary

In a typical day, the temporary SFDC/CPQ Instructional Designer partners closely with product owners, SMEs, and enablement stakeholders to understand upcoming system enhancements and their impact on end users. They translate functional changes into clear training requirements, own the end-to-end enablement workstream for assigned initiatives, design and develop targeted learning assets such as simulations, quick reference guides, and short eLearning modules, and prepare materials for timely launch aligned to release schedules.

The role also includes monitoring learner effectiveness through surveys and simulations, hosting office hours to support adoption, and responding to end-user questions to ensure new functionality is understood and applied correctly.

The role also includes developing and executing change management and communication plans to ensure users are informed, prepared, and supported throughout the release lifecycle. This includes preparing materials for timely launch aligned to release schedules, managing communication touchpoints (e.g., announcements, reminders, release highlights), and ensuring consistency of messaging across channels.

Success in this role requires strong project ownership, the ability to manage multiple concurrent initiatives, and a proactive approach to driving user adoption.

The temporary Instructional Designer will be responsible for:

• Partnering with product owners and SMEs to understand system functionality changes and associated training requirements
• Owning the enablement workstream for assigned projects, including planning, execution, and delivery aligned to release timelines
• Determining the most appropriate training approach for each change (e.g., simulations, quick reference guides, videos, eLearning, or live support)
• Designing, developing, and launching training materials aligned to release timelines
• Developing and executing change management plans to support user readiness and adoption
• Creating and delivering clear, targeted user communications (e.g., release announcements, updates, reminders, and support materials)
• Monitoring end-user knowledge, skills, and abilities through simulations, surveys, and feedback loops
• Supporting broader enablement activities, including office hours and just-in-time support, to reinforce adoption and address user questions

• Education:
  
  Bachelor’s degress (BA/BS) or equivalent in Instructional Design, Learning Technologies, Education, Life Science, Clinical Diagnostics, or a related field, or equivalent work experience
• Work Experience:
  
  6+ years experience in developing and applying instructional design techniques within a fast-paced environment with demonstrated ownership of projects or work streams from intake through delivery, plus experience working in a matrix organization including building relationships remotely and cross culturally, taking a collaborative approach to decision making and problem solving
• Skilled communicator with excellent grammar, punctuation, and writing skills, and the ability to comprehend complex information/concepts quickly and convey them in a clear, understandable format across both training and end-user communications
• Results-driven collaborator with strong time and project management skills; able to multi-task, adapt to changes, and allocate time effectively to ensure deadlines are met in a fast-paced global environment while independently driving deliverables forward
• Demonstrates problem-solving skills with the ability to assess situations, identify potential problems or challenges, and proactively implement timely and effective solutions or escal…
• Experience with change management principles and user adoption strategies, including communication planning…