Police Support Supervisor - Promotional

• This is an internal promotional recruitment, only open to City of Hercules employees.***

• This is an internal promotional recruitment, only open to City of Hercules employees.***

The City of Hercules is currently seeking to fill a Full-Time Police Support Supervisor vacancy in the Police Department. The application window closes at 5:00 pm. on Monday, October 5, 2026
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The City of Hercules blends its rich history with thoughtful planning to create a vibrant, transit-oriented community. Ideally located between San Francisco and Napa, Hercules offers safe neighborhoods, scenic biking and walking trails, and a thriving, multicultural waterfront. With a population of over 26,000, the city embraces smart growth principles, ensuring development aligns with the Central Hercules Plan while maintaining the charm and quality that residents value.

Strategically positioned at the intersection of Interstate 80 and Highway 4, Hercules provides convenient access to the entire Bay Area. Emerging technology and knowledge-based industries are recognizing its potential, contributing to local employment growth. The city boasts excellent public safety, recreational, and educational services within a welcoming environment of attractive homes, inviting neighborhoods, and expanding retail districts.

The City of Hercules' Police Department is a progressive police department which recognizes that by working in a partnership with our community, we can best meet our goals of protecting life and property, improving the quality of life, reducing crime and the fear of crime and maintaining a safe community. The Hercules Police Department serves a community of seven square miles and over 20,000 people.

We are located 20 miles east of San Francisco. The city is composed of residential, commercial and industrial areas.

Under general direction, plans, assigns, supervises staff performing law enforcement support services; trains staff in work procedures and evaluates performance; maintains confidential and highly sensitive records as related to police activities; provides complex staff assistance to management staff in areas of expertise; and performs related work as required.

This class is the first-line non-sworn supervisory level in the Police Support Specialist class series. Duties include supervision, evaluation of work, and office administrative duties in support of the functional area of assignment. Incumbents are expected to exercise initiative and independence in implementing departmental policies, developing effective work processes, and solving operational problems. This class is distinguished from the Administrative Sergeant by the latter’s sworn law enforcement status and broader responsibility for supervising both sworn and non-sworn staff.

This class is distinguished from the Police Support Specialist by the complexity of the work and having full supervisory responsibility over assigned staff.

Receives supervision from the Administrative Commander or designee. Exercises direct supervision over Police Support Specialists and other assigned staff.

Essential and other important responsibilities and duties may include, but are not limited to, the following:
Responsibilities and duties may include, but are not limited to, the following:

• Plans, organizes, assigns, supervises, and reviews the work of staff to ensure that work is completed in a safe and appropriate manner.
• Participates in the hiring of assigned staff, recommending selection for management approval, and training staff in legal procedures and in specific departmental procedures.
• Evaluates employee performance, counsels employees, and effectively recommends initial discipline and other personnel decisions; responds to staff questions and concerns; works with department management and staff to build and maintain a high-performing team environment.
• Responds to questions and complaints from City staff and the public, providing information to ensure understanding of City policies and procedures.
• May provide input into the development of the operating budget for the assigned area of responsibility; assists in monitoring and tracking expenditures for the section.
• Types, records, and files various police records, reports, and materials, including…