Practice Administrator

Practice Administrator

Select this role at Taurus Healthcare Limited / Herefordshire General Practice

We are recruiting a practice administrator for a busy practice team. Hours Mon‑Fri, 8/8.30am start, with flexibility to cover extra hours. Experience in secretarial/administration and excellent IT skills required. Knowledge of Primary Care IT systems (EMISweb/Docman) an advantage but training provided. Good time management, organisation and patient confidentiality essential. Team oriented, flexible, sense of humour. Learning and development support available.

• Efficient copy typing and word processing for GPs and health professionals.
• Assist in managing referrals to secondary care using e‑referral service.
• Clerical and administrative support for practice manager/deputy practice manager.
• Make appointments, bookings, admissions using manual and electronic software.
• Maintain filing and administrative systems for secure access.
• Retrieve medical records and assist in medical/insurance reports.
• File patient records and correspondence in patient medical records.
• Handle telephone calls and messages for timely communication.
• Maintain computer clinic system accurately and securely.
• Receive and dispatch mail, manage pending system.
• Scan letters and correspondence into patient accurately.
• Extract data from clinical correspondence into Electronic Patient Record.
• Read coding information into the practice clinical system.
• Monitor Quality and Outcomes Framework achievements and utilisation of patient call and recall systems.
• Assist with gathering statistics and information as required.
• Cover team members during sickness and annual leave.
• Maintain adequate supplies of office stationery.

• General education to GCSE level or equivalent.
• Working knowledge of Microsoft Office – Word, Excel, Outlook.
• GCSE or equivalent English and Maths.

• Medical terminology qualification/experience.
• Audio typing qualification.
• Working knowledge of EMIS GP clinical system.
• Working knowledge of Choose and Book system.
• Medical Secretarial experience.
• Previous GP or NHS environment experience.

• Good communication skills, interpersonal skills.
• Good written communication skills.
• Excellent telephone manner.
• Well organised and accurate administrative approach.
• Ability to cope under pressure, prioritise work daily.
• Strict confidentiality acceptance and adherence.

• Calm and pleasant manner.
• Self‑confident, recognised work under gentle leadership.
• Self‑motivated, sensitive to others.
• Reliable.

Please contact Sue Matthews, Practice Manager, or Laura Witherall, Deputy Practice Manager. Tel: or email: [email]

Friday 23rd January 2026

Pay scheme: £24,050 to £24,850 a year pro rata dependent on experience.

Contract:

Permanent.

Working pattern:
Full‑time, Part‑time.

Reference number: S0001‑26‑0001.

Location:

Belmont Medical Centre, Eastholme Avenue, Belmont, Hereford, HR2 7XT
.

Required; subject to Rehabilitation of Offenders Act (Exceptions Order) 1975.