C&YP Business Support Officer – Assessment & Localities; Part time

Job Title: Business Support Officer

Contract: 6 months Fixed Term Contract

Location: Multiple locations. Ross-on-Wye, Leominster and Hereford

Hours: Part time 18.5 hours per week

Salary: HC05 - £25,989 per annum (£12,994.50 pro rata)

Flexible working: Minimum of 1 day office working per week. The working days for this role are Tuesday, Wednesday & Thursday. There is no movement on the working days.

A full business support function to all teams across the Childrens & Young People Directorate.

This demanding yet highly rewarding role will suit a motivated and flexible individual with excellent attention to detail and an ability to interact confidently at all levels.

You will have demonstrable communication and time management skills, with the ability to multi‑task, prioritise a workload and work well under pressure and to deadlines.

The work involves issues of a sensitive and confidential nature; applicants will need to display a clear understanding of the need for complete confidentiality at both application and interview stage.

In return, we offer a comprehensive training programme covering all aspects of our service delivery.

We embrace a “can do attitude” resulting in a team that is flexible and adaptable to meet the service requirements.

We promote a “grow our own culture”, where staff are supported to develop and have pride in their contribution to better support the outcomes of children and their families.

If you feel you would like to be part of this friendly team then we would like to hear from you.

Come and join us on our Restorative Journey of Improvement to gain the best for children and families in Herefordshire.

• You will have experience of working within an administration role
• Minute taking experience is essential. Please evidence this within your application form
• Ensure the effective day-to-day running of the service maintaining and managing mailboxes and telephone calls.
• Work in an organised way, with attention to detail, and be able to collate information from a variety of sources.
• Collaborate effectively within a team environment.
• Knowledge of Microsoft applications including Word, Excel, Outlook and Teams are essential.

A full list of responsibilities is outlined within the job description; however, we are more focused on your drive, potential and aptitude for learning and provide a comprehensive induction and training for the right candidate.

To arrange an informal discussion, or ask any questions about the role, please contact [email protected]

A competitive salary, generous holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:

• Pension Scheme Enrolment in the Local Government (LGPS)
• Generous Annual Leave: 31 days (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum
• Flexible working: flexi-time, job-share, part-time hours
• Employee Assistance Programme: 24/7 access to support and counselling
• Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.

Herefordshire is a beautiful, historic county on the Welsh border, one of England’s most rural and unspoilt areas, with vibrant market towns and a strong sense of community.

Our priority is clear:
to keep children safe and give them the best start in life
. We do this through passionate, dedicated professionals who build strong relationships with children, families, and partners to make a lasting difference.

It’s an exciting time to join us. We’re investing in our people and our relational practice approach, working alongside our improvement partner, Leeds City Council. You’ll be supported by experienced managers, continuous professional development, and a genuine team ethos that values collaboration and care.

If you’re committed to helping children and young people thrive,
come and join the journey in Herefordshire - where your work truly matters.

The Council Plan Sets Out How We Will Make Our Contribution To Achieving a Better And More Successful Herefordshire, Please See The Link Below To Find Out More:

Herefordshire…