Sales Administrator

• A friendly, supportive, and collaborative working environment
• The opportunity to be part of a growing international business
• Salary of £32,000 - £37,000 FTE (depending on experience, pro rata for part-time hours)
• Flexibility to consider both part-time and full-time candidates
• On-site role based in Hereford, HR2 6JL

Marches Global Ltd, is a UK-based manufacturer of high-quality plastic shims for the building and construction industry. Operating from our headquarters in Hereford, we supply customers across the UK and international markets. Our US brand, Shark Shim, extends our global reach and supports a rapidly growing customer base.

We pride ourselves on fostering a friendly, supportive, and down-to-earth working culture. We value initiative, encourage ownership, and recognise that every team member plays a vital role in our continued success.

We are seeking a proactive and self-motivated Sales Administrator to support our busy and growing sales team. This is a varied and integral role within the business, ensuring the smooth day-to-day running of sales operations across order processing, supplier coordination, and customer service in both UK and international markets.

• Accurately process customer purchase orders and sales documentation
• Support the sales team with quotations, proposals, and general administration
• Respond to customer enquiries promptly via phone and email
• Maintain and update customer records, pricing, and product data
• Raise purchase orders with suppliers and monitor delivery timelines
• Coordinate with third-party logistics (3PL) partners for order fulfilment
• Track order progress and proactively resolve issues or delays
• Collaborate with internal teams including production, logistics, and finance
• Support export and international order processes where required
• Produce sales reports and provide general administrative support

• Previous experience in an administrative or sales support role
• Strong organisational skills with the ability to manage multiple priorities
• High attention to detail, particularly in data entry and order processing
• Confident written and verbal communication skills
• Proficiency in Microsoft Office, especially Excel and Outlook
• Ability to work independently and take initiative
• A proactive, problem-solving mindset
• A willingness to learn and use AI tools for daily tasks

We’re looking for someone who is organised, reliable, and takes ownership of their work. You will thrive in this role if you are self-motivated, adaptable, and comfortable working in a fast-paced environment where priorities can shift and no two days are the same.