Administration Manager

Department: Administration

Employment Type: Permanent

Location: Hereford

At Thorne Widgery, in partnership with DJH, our team is at the heart of everything we achieve. And no matter how much we grow, looking after our people will always be our #1 priority. We come in all shapes and sizes, with different qualities, experience and knowledge. Together, our differences create balance. And that is our superpower.

By joining Thorne Widgery we’ll be with you at every step, as you grow and develop and build a fantastic career. Together, we’ll achieve great things.

As an Administration Manager, you’ll be the heart of our Hereford office. You’ll lead our admin team, support our CEO, and be the go-to person for colleagues and clients alike. No two days are the same: one moment you’ll be organising a busy diary, the next you’ll be onboarding a new client or helping the team get a submission over the line.

You’ll:

• Provide high-level administrative and PA support to the CEO and wider management team.
• Oversee the day-to-day running of the administration team, supporting workloads, staff development and general team coordination.
• Manage front-of-house and reception duties, ensuring the smooth running of the office and a welcoming environment for clients and visitors.
• Oversee finance administration, including client invoicing, payments and related queries.
• Manage the new client onboarding process, ensuring a positive client experience and accurate records across our systems.
• Provide administrative support across the wider business, assisting departments with day-to-day requirements and ensuring key deadlines are met.
• Coordinate general HR administration, supporting employee records and the joiner, leaver and absence processes.

Hungry for a new challenge, you’ll:

• Have proven experience in an administration or office management role, ideally within accountancy or professional services.
• Be a natural people person, confident leading, coaching and supporting others (including an apprentice).
• Be brilliantly organised, able to juggle competing priorities and keep calm when things get busy.
• Communicate clearly and warmly with clients, colleagues and senior leaders, in person, on the phone and in writing.
• Be confident with Microsoft Office and Outlook, with experience of Xero or similar accounting software (or a keen willingness to learn).
• Have a sharp eye for detail and a professional, discreet approach when handling confidential information.
• Be flexible, positive and happy to roll up your sleeves to help other teams when they need it.

Here’s a few reasons to come and join us, but you’ll find loads more once you get your feet under the table:

• Competitive salary
• Generous holiday allowance
• Flexible working
• Company pension
• A fully loaded wellbeing, social & community calendar

Together we achieve great things for our team, clients, communities and the planet. You can read more about life at Thorne Widgery here.