Office Administration
Listed on 2026-02-14
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Business
Office Administrator/ Coordinator, Operations Manager
Support site team in the management and execution of all work relating to the delivery of the Core services and BW projects for the MoD contract Credenhill/PATA.
Reason for roleThis is a key role to assist and enable the delivery of all the contractual deliverables for the sites (Credenhill/PATA/Ross). The role requires the individual to be proactive and forward thinking to ensure the end user is supported effectively.
Structure and reporting relationshipTo manage relationships at all levels but importantly with:
- RDM operations and delivery teams (Core and BW).
- RDM MoD support functions and Helpdesk.
- On site support with DIO.
- End user representatives.
- Site supply chain.
- RDM specialist support contractors.
Experienced in an Administration role, with forward facing dealings with engineers, vivo site team, end user, specialist contractors, and supply change partners.
Further support and training will be provided on Maximo (Contract CAFM system), and any development required in IT for excel, word etc.
Key accountabilitiesProvide administrative support for the effective, compliant, and timely delivery of our Core and BW deliveries.
Core Contract- KPI’s are met, job volume and control together with supporting certificates are uploaded and filed.
- Engineers have all required relevant and correct paperwork/certificates, and all completed and returned within KPI’s.
- Missing work order numbers (job task numbers are requested and provided to engineers, PDAs, and paperwork.
- Keep Fgas and emergency lighting registers/logbooks compliant and up to date.
- Maximo ‘open’ jobs and job status are recorded, mitigated, and/or closed within Vivo’s Maximo process hierarchy.
- Demonstrate a sound knowledge and understanding of the contract deliverables, administrative processes, customer needs and requirements within the contract.
- Health & Safety reports and RAMS are available for inspection and support to engineers, Vivo and Green Hat consultants.
- Proactively support a safety culture in which the teams and individuals are responsible and accountable for their actions, and they perform at their best, safely and improve performance.
- Booking contractors on site(s), help facilitate inductions and escorts.
- Ability to work on own initiative.
- Demonstrable experience of working in a collaborative and demanding environment.
- Good communication skills to engage with colleagues across the business.
- Positive and motivated attitude with all colleagues with clear communication.
- Drive personal objectives and strive to improve site deliveries.
- Maintain high standards for quality and achievement in changing environment and maintain focus to deliver results.
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