Customer Service Coordinator

Customer Service Coordinator Long Term Temporary Assignment
Hereford
£13.07 per hour
Monday to Friday

RE Recruitment are currently supporting a well-established and friendly business in Hereford who are looking to recruit a Customer Service Coordinator on a long-term temporary assignment. This is a fantastic opportunity for someone with strong customer service and administration experience who enjoys working in a busy, fast-paced environment.

As part of the customer service team, you will play a key role in ensuring orders are processed efficiently and customers receive a high level of support throughout the process.

• Managing order fulfilment processes for assigned customers

• Responding to customer enquiries and providing clear solutions

• Preparing orders for entry and ensuring all information is correct

• Confirming pricing and entering approved orders onto the system

• Coordinating with internal departments and external providers to resolve issues

• Managing sales and quality returns, including replacement orders

• Communicating updates and order confirmations to customers

• Customer focused with a proactive approach

• Excellent verbal and written communication skills

• Able to work in a fast-paced environment and make decisions confidently

• Previous customer service experience, ideally within a manufacturing or production environment

• Good working knowledge of Microsoft Office (Outlook, Excel etc.)

This role is available immediately, so candidates should be ready to start at short notice.

Please send your CV to (url removed) to apply.

COM1