Service Advisor

Service Advisor – Hereford

£28,000 Basic Salary + £34,000 OTE

An exciting opportunity has arisen for an experienced Service Advisor to join a successful and busy dealership in Hereford
.

We're looking for someone with excellent customer service skills who can confidently manage the service journey from booking vehicles in through to handover, ensuring every customer receives a first-class experience.

• Booking customer vehicles in for servicing, maintenance and repairs.
• Keeping customers updated throughout the repair process.
• Liaising with the workshop to ensure work is completed efficiently.
• Preparing estimates and explaining any additional work required.
• Processing invoices and handling payments.
• Delivering outstanding customer service while meeting dealership standards.

• Previous experience as a Service Advisor within the motor trade is preferred.
• Excellent communication and organisational skills.
• Ability to work well under pressure in a busy dealership environment.
• Full UK driving licence.

• £28,000 Basic Salary + £34,000 OTE.
• 1 in 3 Saturdays on a rota.
• Manufacturer training and ongoing career development.
• Company benefits package.
• Friendly, supportive team with genuine opportunities to progress.

If you're an experienced Service Advisor looking for your next opportunity in Hereford, we'd love to hear from you. Apply today!