Customer Service & Logistics Administrator

Job in Hereford, Herefordshire, HR1, England, UK

Listing for: Meridian Business Support

Seasonal/Temporary position
Listed on 2026-07-29

Job specializations:

Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep

Salary/Wage Range or Industry Benchmark: 18.97 GBP Hourly GBP 18.97 HOUR

Customer Service & Logistics Administrator

Hours - Monday to Friday | 9:00am - 5:00pm
Pay -£18.97 per hour
Location - Kingstone, Hereford
Full-Time | Temp to Perm Role

We are currently recruiting for an experienced Customer Service & Logistics Administrator to join a our clients busy operation. This is an excellent opportunity for someone with strong customer service, order management and logistics coordination experience who enjoys working in a fast-paced environment.

As a key member of the team, you will be responsible for managing customer orders from receipt through to delivery, ensuring excellent customer service and maintaining high levels of accuracy throughout the process.

Key Responsibilities

Manage the full sales order lifecycle, including order entry, monitoring progress and delivery completion.
Track orders through production, quality control, dispatch and customer delivery stages.
Monitor OTIF (On Time In Full) performance and proactively address potential delays.
Act as the main point of contact for customers, providing order updates and resolving queries.
Register and manage customer complaints, ensuring timely resolution.
Coordinate transport and dispatch activities with carriers and third-party logistics providers.
P...

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