Public Complaints & Information Officer
Job in
Hereford, Herefordshire, HR1, England, UK
Listed on 2026-08-17
Listing for:
Hoople Ltd
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
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Government
Job Description & How to Apply Below
Herefordshire Council in Hereford is seeking a motivated Complaints Officer to manage customer feedback, information requests and petitions within the Governance and Law Team. You will act as a key contact for the public, ensuring timely, fair responses and driving service improvements.
Join a team committed to equality, inclusion and high-quality customer service with flexible working options and progression opportunities in a supportive council environment.
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