Senior Client Due Diligence; CDD Officer

About The Role

We are looking for a relationship-focused Senior Client Due Diligence (CDD) Officer to join our Compliance team. This is an exciting opportunity for a CDD, AML or Financial Crime professional who enjoys balancing business needs with regulatory requirements while building strong partnerships across the organisation. Whether you’re looking to broaden your experience or take the next step in your career, you’ll have the opportunity to develop your leadership skills while making a meaningful impact within our Compliance team.

You’ll act as the first point of escalation for complex due diligence matters, support the development of a small team and play a key role in ensuring our client and supplier due diligence processes remain robust, effective and fit for purpose.

• Overseeing client and supplier due diligence activities, including onboarding, reviews and ongoing monitoring.
• Acting as the first escalation point for more complex CDD, PEP, sanctions and financial crime matters.
• Building trusted relationships with Sales, Client Services, Finance and Compliance teams to ensure commercial objectives and regulatory requirements are balanced effectively.
• Supporting clients and internal stakeholders through the due diligence process, providing practical and risk-based guidance.
• Coaching, mentoring and developing CDD Analysts to build capability, confidence and technical expertise.
• Producing management information, reports and insights to support effective decision-making.
• Supporting process improvements, compliance projects and regulatory change initiatives.
• Promoting a culture of integrity, accountability and continuous improvement across the business.

We’re looking for someone who combines strong technical knowledge with excellent people and stakeholder skills.

• Experience with in Client Due Diligence (CDD), KYC, AML, Financial Crime or Compliance in a regulated environment.
• A strong understanding of financial crime risks, due diligence requirements and risk-based decision making.
• The ability to build trust and credibility with stakeholders at all levels.
• Excellent communication skills and the confidence to provide constructive challenge when required.
• A collaborative approach and the ability to work effectively across different teams and priorities.
• Strong coaching and mentoring skills, with a genuine passion for developing others.
• Curiosity and a desire to understand risks, ask questions and continuously improve processes.
• Agility and resilience in a fast-paced, evolving environment.
• High levels of integrity, professionalism and sound judgement.

People are at the heart of allpay and we reward our employees with a competitive benefits package which includes a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover, and an onsite gym. This is coupled with our excellent Learning and Development offering. We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.