Case Administrator Probation Office

Please note:

Working pattern is 9-5 Monday to Friday, with required overtime until 7pm to accommodate late nights on a rota basis. Case Administrators play a vital support role in probation teams, helping to keep the public safe and giving individuals the chance to turn their lives around.

If you are successful in the recruitment process and join the Probation Service, your starting salary will be £24,645.

This is an administrative role within the Probation Service that supports probation staff to work with people on probation.

• Accredited Programmes, Structured Interventions & Attendance Centres
• Community Integration and Contracts
• Contracts
• Courts
• Integrated Offender Management
• Performance & Quality
• Personality Disorder Projects
• Prisons
• Public Protection (Custody)
• Public Protection (Community)
• The Homeless Prevention Taskforce
• Unpaid Work (community payback)

• Ensure all processes run efficiently and systems are maintained properly.
• Collate and prepare probation information for case files.
• Use strong communication skills to handle enquiries from colleagues, agencies and people on probation in a busy environment.

• Annual leave: 25 days on appointment, increasing to 30 days after five years’ service, plus public holidays.
• Pension:
  National Probation Service is covered by the Local Government Pension Scheme run through the Greater Manchester Pension Fund.
• Training:
  Extensive range of staff development and training opportunities offered by the Ministry of Justice.
• Family Friendly policies: opportunities to work reduced hours or job share.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

All candidates are subject to security and identity checks prior to taking up post. The Probation Service is an equal opportunity employer and complies with statutory EEO requirements.