Information Governance Support Officer

Information Governance Support Officer

Hours: 30

Salary: HC06 £ 28,142 - £32,062 pro rata (£22,817 - £25,996 per annum)

Contract: Permanent

Herefordshire Council are seeking an enthusiastic Information Governance Support Officer to support the administration processes and workload within our busy Information Governance Team. Forming part of the Corporate Services Directorate, the Information Governance Team is a dynamic, multi‑skilled team which is responsible for delivering our strategy for meeting our statutory requirements around managing information.

As an Information Governance Support Officer, you will be one of the main points of contact for Freedom of Information and Environmental Information Regulations requests and other information requests from the public. You will also support the wider Information Governance team with the delivery of the council’s Information Governance policy and framework. You will be working with, and directly supporting, the Information Governance Manager, Data Protection Officer and other members of the team.

You will be able to demonstrate excellent communication skills both written and verbal, and strong interpersonal and analytical skills. You will also have experience of working to deadlines and with confidential information.

As an Information Governance Support Officer you will have:

• A good educational background preferably to A-Level standard.
• Demonstrable recent and continuing professional development.
• Experience of working within Information Governance or Administration will stand you in good stead for this role.
• The ability to work in a complex environment whilst dealing with changing priorities.

• Salary range of £28,142 - £32,061 (pro rata).
• Enrolment in the Local Government Pension Scheme (LGPS).
• Career progression: clear pathways to progress.
• Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period.
• Flexible working: including the potential for job‑sharing, part-time hours and agile working.
• Employee Assistance Programme: 24/7 access to support and counselling.
• Payment of professional membership fees (based on role requirements).
• Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.

Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: [email protected].

• Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme.
• Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
• Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.

We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment. If you are offered this position, it may be subject to a Disclosure and Barring Service check.