Revenues and Benefits Officer

Job Title: Revenues and Benefits Officer

Hours: 37 per week

Location: Hereford (Hybrid)

Salary: Hoople Band C £27,427 per annum

Contract: Permanent

Closing Date: 12th July 2026

Unlock your potential in our Revenues and Benefits Team! Are you looking for a rewarding challenge in a fast‑paced environment? We have an exciting opportunity to join our high‑performing Revenues and Benefits team.

As a Revenues and Benefits Officer, you’ll play a key role in delivering essential services to our community. You’ll initially focus on the administration of Council Tax, with opportunities to develop your expertise in debt recovery and the assessment of Housing Benefit and Council Tax Reduction.

This is a varied and fast paced role where no two days are the same. You’ll need to be adaptable, confident interpreting legislation, and comfortable working to performance targets. You should have experience of working in a team environment but also using your own initiative which is an essential part of this role.

• Strong communication skills, both written and verbal
• Confidence in dealing with members of the public and businesses
• Excellent organisational and numerical ability
• Strong attention to detail and literacy skills
• The ability to manage a demanding workload and meet deadlines

• 26 days annual leave plus Bank Holidays (rising to 31 days after 5 years’ service)
• Aviva salary sacrifice pension scheme
• Flexible benefits scheme including discounts across retailers, option to buy or sell annual leave, cycle to work scheme and healthcare plans

• Disability – candidates who indicate they have a disability will be interviewed as part of our commitment to the “Disability Confident” scheme.
• Armed Forces – candidates who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist will be interviewed as part of our pledge to support the Armed Forces Covenant.
• Herefordshire Care Leaver – candidates who indicate in their supporting statement that they are a Herefordshire care leaver will be interviewed as part of our commitment to supporting young people leaving our care.