Public Complaints Officer - Part-Time & Service Improvement
Listed on 2026-10-14
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Government
Government Administration
Herefordshire Council is seeking a motivated Complaints Officer to join the Governance and Law Team in Hereford. You will be the primary contact for residents, handling complaints, information requests and feedback within required timescales to maintain service standards.
In this role you will record interactions in the CRM, analyse trends, support policy development and collaborate with managers, elected members and partners to improve outcomes in a public-sector setting.
This role, Public Complaints Officer - Part-Time & Service Improvement at Wollborg Michelson Personnel Service Inc, could be your next opportunity.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 28.000 - 32.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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