Wellbeing Care Coordinator - WBC PCN

We are looking for a Care Coordinator to join our established Wellbeing Team for WBC Primary Care Network (PCN) supporting people to live independent, healthy and positive lives.

The Wellbeing Care Coordinator will work within a multi-disciplinary team to manage a case loadof patients, acting as a central point of contact to ensure appropriate support is made available to patients and their carers where relevant.

Care coordinators workwith people individually, building trusted relationships and focusing on what matters to the person to support them to develop a personalised care and support plan.

The successful candidate will work alongside our current Wellbeing Care Coordinators, Social Prescriber and Primary Care Team toprovide an all-encompassing approach to personalised care.

* This position is for 30 hours per week*

* Interviews are expected to take place on Monday 9th March 2026*

Identifying and working with people who need additional support to manage their care.

Helping people todevelop a personalised care and support plan, which includes what matters tothe person, how best to support them, their goals and what they can do tosupport themselves.

Helping people toaccess services and ensuring that the care people receive is joined up around their needs.

Ensuring that people have high quality information to help them make choices about their care and helping people prepare for shared decision-making conversations.

WBC Primary Care Network includes 3 Hereford city - based practices;
Wargrave House Surgery, Belmont Medical Centre and Cantilupe Surgery. As a small network we are very fortunate to be able to work closely together to understand the shared needs of our patient population and directly implement new ways of providing excellent patient care.

Taurus Healthcare was established in 2012, as the provider arm of the GP Federation serving 185,000 patients in Herefordshire. Our ethos is to provide high quality and cost-effective health outcomes that are delivered as close as possible to the patients home, whilst ensuring that patients who do require in hospital services are seen as quickly and effectively as possible.

Taurus Healthcare offer many employee benefits, such as:

• Access to a generous NHS pension scheme with 23.78% employer contribution.
• 33 to 38 days annual leave entitlement, including bank holidays, depending on service (pro rata for part-time staff).
• Access to an extensive Employee Benefits Programme (Vivup) offering:
  • 24/7 access to counselling services
  • Salary sacrifice scheme for cars and bikes
  • Access to a wide range of discounts from national retailers.
  • Access to the Blue Light extensive discount scheme.

Due to current licence limitations, visa sponsorship is not available for this position. Applicants must already hold the right to work in the UK

The Wellbeing Care Coordinator will have a key role in the Wellbeing Team for Wargrave,Belmont and Cantilupe (WBC) Primary Care Network supporting the networks population to live healthy, positive, and fulfilling lives.

The Wellbeing Team works with individuals in need of proactive support with the aim of encouraging independence, a healthy lifestyle, mentalwell being, and social connectivity. We identify areas of health inequality within our locality and work with the primary care team, and community partners to engage with the population and understand existing gaps in provision. This includes increasing uptake in cancer screening and other health initiatives,early intervention to manage long term conditions, and supporting people toaccess health and community services.

As a member of the Wellbeing Team the Care Coordinator will work within our network of GP Practices to provide a central co-ordination role for patient care planning. The role will involve working one to one with patients who need extra support, helping them to be actively involved in managing theircare and supported in making choices that are right for them.

The Care Coordinator will be an essential team member working witha Social Prescriber and Primary Care Team. They will provide a single point ofaccess for staff and patients, providing feedback to the practices,troubleshooting, and escalating actions as necessary, providing advocacy for service users. The Care Coordinator will support the wider Primary Care Team in Health Inequalities projects, or other Primary Care Network strategic priorities.

Main Responsibilities