Bank Recovery Support Worker - Mental Health

Bank Recovery Support Worker – Enhanced Community Recovery Service, Hereford. Pay Rate: £12.60ph.

Hours:

Bank position (flexible shifts available).

Shifts:

Days, evenings, weekends, sleep-ins, and lone working.

Location:

Herefordshire, Hereford. Postcode: HR4 9NA
. Role Type:
Support/Care Worker. Company:
Lifeways.

At Lifeways in Hereford, we provide specialist support and recovery services for people with enduring mental health needs—helping them transition from institutional environments back into their own homes and communities. We tailor our support to each individual, focusing on their unique journey. To do this successfully, we need caring, honest, and innovative individuals to join our Enhanced Community Recovery service. Whether you’re experienced in mental health care or new to the sector, we’ll support you every step of the way with training, development, and a workplace where you feel truly valued.

“At Lifeways, you’re not just a number—you’re part of a team that celebrates your growth and the impact you make.”

• Providing person-centred, recovery-focused support
• Supporting individuals with daily routines, personal care, and community engagement
• Promoting independence and wellbeing
• Building trusted relationships and advocating for those you support
• Maintaining accurate records and communicating effectively with the wider team

You’ll be working with individuals living with mental health conditions, supporting them to lead fulfilling lives in their own homes. The service is designed to empower people to regain confidence and independence through tailored support.

We offer more than just a job—we offer a career with purpose, recognition, and room to grow.

• Competitive rates of pay for Sleep-In shifts
• Free enhanced DBS check
• Discounts on high street and online shops, supermarkets, holidays and events
• Refer a Friend cash reward
• 28 days annual leave (pro rata)

• Professionally supportive team and employer
• Access to NEST Pension
• Bike to Work Scheme
• Employee Assistance Programme for confidential advice and wellbeing support

• Full training provided to deliver recovery-focused care
• Support to obtain NVQ/QCF in Health & Social Care
• Opportunities for personal and professional growth
• Be part of a team that helps individuals thrive in the community

You’ll need strong communication skills (written and verbal), basic IT proficiency (Word, databases, email), and a willingness to learn. Previous experience in mental health support is helpful but not essential—we’ll provide all the training you need.

We’re committed to creating inclusive environments where everyone feels valued and empowered. Our CHOICE values—Caring, Honest, One team, Innovative, Courageous, Equal—guide everything we do.

This role is subject to an enhanced DBS check.

If you're ready to start a career where your work truly matters, apply today and become part of something genuinely rewarding.