Receptionist, Healthcare

Overview

£24,043.50 pro rata (Monday, Tuesday, Wednesday, & Thursday 16:15 - 20:15). As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

Location:

Hereford Hospital | Department:
Customer Service | Employment:
Permanent, Part time

Salary: £24,043.50 pro rata | Hours: 16 hours per week | Shifts: Monday, Tuesday, Wednesday, & Thursday 16:15 - 20:15

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

• Great communication, IT and keyboard skills
• Ability to explain sensitive or complicated information clearly, sympathetically and understandably
• Ideally, experience in healthcare administration or on reception

We want you to love coming to work, feeling healthy, happy and valued. Our benefits package includes options related to fitness, lifestyle, health and wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

The Nuffield Health Hospital in Hereford is located in the Herefordshire countryside, just half a mile north of Hereford City Centre. It offers a range of private healthcare services with inpatient and day-case surgery across multiple specialties.

Join Nuffield Health and help create the future you want. If you like what you see, start your application now. We reserve the right to close adverts early if we receive an unprecedented high volume of applications.