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2nd Line IT Support Engineer; Hybrid

Job in Hereford, Herefordshire, HR1, England, UK
Listing for: Hoople Ltd
Full Time position
Listed on 2026-07-09
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 27427 - 34456 GBP Yearly GBP 27427.00 34456.00 YEAR
Job Description & How to Apply Below
Position: 2nd Line IT Support Engineer (Hybrid)

Hoople Ltd is seeking a Second Line Support Engineer based in Hereford for a hybrid working model. The role involves providing exceptional IT support to a diverse customer base while managing support requests efficiently within set time frames.

The ideal candidate will have excellent technical skills and experience in a customer service environment. This position offers 26 days of annual leave plus bank holidays, rising to 31 days after five years, along with various benefits including a flexible benefits scheme and an Aviva pension plan.

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