Commercial Lines Underwriter

We are looking for Commercial Lines Underwriters in Durban and Johannesburg to join our dynamic team!

• RE5
• Class of Business – Commercial Lines
• Full qualifications NQF4 (with relevant FAIS credits)

• Remain up to date with product and industry related knowledge to enable effective
  decision making.
• Regular feedback to customers and other stakeholders, as outlined in the agreed
  service level agreements to ensure customers receive appropriate levels of service
  delivery.(Please refer to Annexure H for SLA Agreement)
• Interpret and process technical short term insurance related information.
• To receive and finalise instructions from clients, brokers and all other stakeholders.
• Attend and contribute to team and individual meetings.
• Capture and update all tasks onto the task management system.
• Develop relationships with clients and ensure consistent high levels of service
  delivery.
• Maintain a quality assurance process that identifies and corrects short comings.
• To always act within the scope of your mandate provided by the FSP
• Compile and generate reports where required by management
• It is of utmost importance that annual CPD hours are achieved and all regulations set by the FSCA such as (but not limited to) POPIA and Fit & Proper requirements are adhered to at all times.
• Adhere to all internal and external processes, guidelines, mandates and

• Receive and finalise instructions from clients, brokers and all other stakeholders, as outlined in agreed service level agreement.
• Issue policy in accordance with the new business workflow process.
• Processing of quotes, new business, amendments and client queries.
• Action renewals, cancellation, endorsements and corrective action.
• Adhere to all internal and external processes, guidelines, mandates and

• Good knowledge and understanding of the short term insurance industry legislation/regulations/compliance.
• Good verbal and written communication skills.
• Proactive and the ability to work under pressure.
• Work independently and as part of a team.
• Build and maintain internal and external relationships.
• Maintain the company ethos and values.

• Market related compensation.
• Great company culture.
• Contribution towards Medical Insurance Scheme or RA.