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Operations Manager​/Service Center Manager

Job in Hermantown, St. Louis County, Minnesota, USA
Listing for: Dayton Freight Lines
Full Time position
Listed on 2026-01-07
Job specializations:
  • Management
    Operations Manager, General Management
Salary/Wage Range or Industry Benchmark: 75000 - 90000 USD Yearly USD 75000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Operations Manager / Service Center Manager
Overview

Operations Manager/Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.

Responsibilities
  • Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions.
  • Maintains excellent communication with external and internal customers.
  • Analyzes revenue statistics.
  • Identifies sales opportunities and develops customer solutions.
  • Keeps fully informed of competitor developments.
  • Recruits, qualifies, interviews, hires, trains and develops Service Center personnel.
  • Develops sales/marketing action plans to maximize territory revenue.
  • Investigates, reports and initiates corrective actions for accidents, job-related injuries and employee discrepancies.
  • Understands and complies with safety practices including DOT, EPA, ICC and OSHA rules and regulations.
  • Evaluates all freight claims.
  • Ensures that Service Center premises are protected and maintained.
  • Facilitates informational meetings with Service Center team members.
  • Effectively handles special assignments as directed.
  • Qualifications
  • Knowledge of the LTL/Transportation Industry.
  • Experience managing Drivers and Dock Workers.
  • Experience managing a Sales staff.
  • Responsible for developing and following a budget.
  • Benefits
  • Stable and growing organization.
  • Competitive weekly pay.
  • Quick advancement.
  • Professional, positive and people-centered work environment.
  • Modern facilities.
  • Clean, late model equipment.
  • Comprehensive benefits package:
    Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days.
  • Starting Pay: $75,000 - $90,000 per year. This amount reflects total compensation (base + bonus). Pay does vary depending on relevant industry experience.

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