Community Relations Coordinator

Community Move-In Bonus Program!

• Stable Community Leadership

As community relations director, you’re the face of our community spearheading sales, marketing, and networking efforts. You’ll provide tours, admissions, visits, assessments, and follow-ups, reporting to our executive director.

• Maintain a customer relations database of phone calls, walk‑ins, and inquiries, obtaining personal, clinical, and financial information necessary for admission.
• Market community with tours and coordinate with families through the move‑in process. Evaluate resident necessities and pair them with community benefits that fulfill listed needs.
• Meet budgeted occupancy goals.
• Improve budget and revenue goals with outreach to the medical community, events, professional groups, and involvement in the local market.
• Coordinate with maintenance to refurbish rooms between tenants. Ensure common areas are tour ready.
• Coordinate with the business office and clinical team to ensure complete and verified info.
• Analyze occupancy trends within the local market and with competitors.
• Must have senior care marketing or community relations experience.

• Demonstrates exceptional customer service skills.
• Know and protect residents' rights.
• Follow and adhere to HIPAA privacy and security guidelines.

• Medical / Dental / Vision Insurance
• Prescription Drug Coverage
• Paid Time Off (PTO)
• Paid Life Insurance
• Employee Assistance Program (EAP)
• Employee Discounts (movies, restaurants, gifts, & more)
• 401-K

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are Sun Terrace Hermiston, a retirement and assisted living community providing each individual compassionate care in a nurturing environment. We are looking for caring and compassionate individuals to join our team.