Referral Specialist

Referral Specialist – Hermiston, OR

Join our team at Mirasol Family Health Center in Hermiston, OR! We are a leading community health organization offering medical, dental, pharmacy, orthodontia, nutrition counseling, autism screening, behavioral health, and more. We also provide shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile clinics.

Employment type: Full time (non‑exempt)
Duration: Permanent.
Relocation: No.

• Manage work queues regarding referral activity daily to ensure timely processing and/or completion
• Assist with patient referrals for additional services needed with internal and external medical facilities
• Assist with patient insurance authorization
• Assist with appointment setup as needed
• Coordinate follow‑up between referral source and patient
• Ensure chart notes and follow‑up documentation are linked to the referral
• Provide translated educational materials and directions to patients when necessary
• Process incoming correspondence and respond to calls, emails, and faxes
• Perform other duties as assigned

• High School Diploma or General Education Diploma (GED)
• One year’s experience working in an office setting, preferably a medical or dental office
• Bilingual (English/Spanish) required at level 9
• Knowledge of or ability to learn medical terminology
• Ability to prioritize work, handle a variety of tasks simultaneously and complete projects in a fast‑paced environment
• Excellent communication and interpersonal skills
• Strong organizational skills

• $19.58–$23.98/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills!
• 100% employer‑paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, eight paid holidays, and much more!

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well‑being.”

Our mission celebrates inclusivity. We are committed to equal‑opportunity employment.

Entry level