Oxford Suites Hermiston - Guest Room Attendant

Oxford Suites Hermiston - Guest Room Attendant

We’re looking for passionate, guest‑focused individuals to join our team at Oxford Suites Hermiston. Applicants must have the flexibility to work a demanding hospitality schedule.

$15.00/hr – $16.00/hr (based on skills and experience)

• Competitive pay and performance‑based incentives
• Medical, dental, and vision coverage
• 401(k) with profit sharing
• Generous paid time off
• Exclusive discounts at our properties
• Ongoing training, leadership development, and career growth opportunities

The primary responsibility of the Guest Room Attendant is to maintain clean and attractive rooms for the guests of Oxford Collection Hotels, ensuring timely and proper cleaning and sanitizing of guestrooms on a daily basis.

• Guestroom Cleaning and Sanitizing (80%)
  • Thoroughly clean and restock assigned guestrooms, including pre‑clean duties, guest supplies, cleaning supplies, and linen for housekeeping cart setup
  • Perform vacuuming, dusting, mopping, linen changes, trash removal, and dirty linen handling
  • Change and replenish bed linens, towels, and guest amenities as needed
  • Perform deep cleaning tasks as required
  • Stock, maintain, and transport housekeeping supply carts daily
  • Dispose of trash and recyclables appropriately
  • Keep all hallways, public areas, and closets neat and clean
  • Prepare the housekeeping cleaning cart for the next day’s use and report any guest‑borrowed items to the supervisor
• Guest Relations (10%)
  • Deliver high‑level customer service, ensuring guests’ expectations are met
  • Interact with and acknowledge guests
  • Identify and resolve issues promptly
  • Maintain integrity, confidentiality, and sensitivity for both internal and external guests
  • Respond to special guest requests in a timely, friendly manner
  • Report lost and found items and maintenance issues timely
• Other (10%)
  • Communicate effectively with all hotel staff to ensure smooth delivery of services
  • Complete a daily activity log with pertinent shift information for co‑workers and leadership
  • Adhere to attendance policies and maintain regular availability for scheduled shifts
  • Other duties as assigned

• Company Character – Supports vision and values
• Customer Service – Meets customer needs
• Detail Orientation – Accurate and methodical following of processes
• Physical Skills – Capable of performing physical work under varied conditions
• Professional Appearance – Presents a polished look
• Stress Management – Exhibits self‑awareness and self‑control
• Team Orientation – Works cooperatively with others
• Time Management – Prioritizes guest‑related work first

• High School Diploma or GED preferred
• Hospitality / hotel work experience preferred
• Housekeeping experience preferred

• Proof of eligibility to work in the United States
• Reliable transportation to and from work
• Ability to work a flexible schedule including evenings, weekends, and holidays
• Reliable and consistent attendance

• Perform simple grasping, fine manipulation, and repetitive hand/arm movements frequently
• Lift 50 pounds occasionally and exert up to 20 pounds of force to push, pull, carry, lift, or move objects
• Bend, squat, crawl, kneel, push, pull, walk on uneven surfaces occasionally
• Walk outside in various weather conditions (rain, wind, snow, heat)
• Climb stairs both inside and outside and lift 20 lbs. frequently, up to 50 lbs. occasionally

The Oxford Collection of hotels is proud to be an Equal Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

All offers are contingent on pre‑employment screening.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industry: Hospitality