Data Center Install Handoff Technician

6 days ago Be among the first 25 applicants

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

• Work closely with Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products
• Collaborate with stakeholders to remove project obstacles
• Report current status via ticketing system, status reports, email and slack
• Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• Maintain accurate records and document problems and processes to successfully draft and execute changes within data centers
• Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
• Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords
• Remediating small scale hardware failures related to cabling infrastructure connectivity issues, including patch panels and patch cords
• Participate in the migration, basic configuration and rollout of new or upgraded hardware
• Exhibit quality workmanship on all work and maintain site cleanliness
• Carry a cell phone for communication, information, and emergencies
• Up to 50% travel within geographical work area may be required; some travel outside traditional work area may be requested

• 1+ years of computer networking experience
• Experience in computer networking
• Can lift and rack equipment up to 40 pounds

• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Experience managing work and priorities through a ticketing system
• Experience with cabling infrastructure best practices and methodologies
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

AWS is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.