Community Manager

About Us

Compensation: $

Schedule: Monday-Thursday (9am-3:30pm)

Hours: 24 Part-Time

Location: Hermiston, OR

Properties: Cottonwood I & Cottonwood II

Property Type: HUD and LIHTC

Benefits: Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit

Bilingual Spanish/English Strongly Preferred.
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.

Cascade Management’s Service Model is the foundation of everything we do andis expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.

Essential Functions and Responsibilities

The Community Manager is responsible for the day-to-day operations, physical assets, and maximizing the financial returns of assigned property. Effectively coordinates business operations of HUD/RD or Tax Credit properties, leasing, collections, marketing resident services, maintenance, risk management, expense control, information reporting, and compliance with applicable laws and company policies. Ensures staff compliance with company policies and procedures. Complies with State Residential Landlord & Tenant Acts and all other governmental laws and regulations.

Implements Cascade Management’s policies and procedures.

Essential Duties:

1 Implement strategies for enhancing the value of the assets.*

2. Process rent increase notices, track and implement when scheduled.

3. Responsible for tracking and reconciling properties’ Accounts Receivables. *

4. Responsible for approval, issuance, and timely processing of unpaid and late rent notices. Make recommendations to management for improvement of company policies, procedures and practices. Communicate with Supervisor regarding the overall function of the property. Handle resident evictions along with the service and preparation of appropriate notices. Issue and ensure timely processing of 30/14 notices. *

5. Responsible for collection of rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner. Log and collect late charges, NSF, and other charges. Deliver rent increase notices to residents. *

6. Manage all property staff with guidance from Portfolio Managers.

7. Promote harmonious relations among tenants, employees, owners, and the local community. Maintain a pleasant, helpful manner at all times. *

8. Complete and submit timely weekly reports; maintain neat and legible records at all times.*

9. Assist Portfolio Managers in preparing for property inspections. *

10. Perform daily property inspections to ensure visual appeal of property and maintain hazard-free conditions. Inspect buildings and grounds daily to ensure cleanliness; alert maintenance to items that need to be repaired.*

1. Maintain organized file system for resident information. File and maintain resident records; keep an adequate supply of forms and postage on hand.*

12. Work with Maintenance Technician to manage vendor selection and relations to ensure quality performance.*

13. Implement CMI’s policies as found in the Operations Manual.*

14. Ensure compliance with applicable federal and state regulations associated with business operations.

15. Transfer over/under-housed residents by moving residents to properly sized housing unit as approved by compliance department. Maintain waiting list files of eligible applicants and files of removed/rejected applicants.*

17. Show apartments, accept applications, and screen applicants (verifying…