Case Manager - Biliingual

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CAPECO is a diverse group of people who are committed to creating a thriving community by providing education, resources and services dedicated to eliminating poverty and contributing to the success of our community members. We hire people from all walks of life not because we must, but because we know it makes us stronger. If you share our passion for community, then we would love to meet you!

Position: CASE MANAGER - BILINGUAL

Supervised by:
Program Manager & Director
Department:
Housing Stability
Classification:
Regular Full Time
Position Status:
Non-Exempt

Location:

Hermiston Office
Starting Salary: $4,017/month + 6% Bilingual Differential Pay
Benefits:
Health, Dental, RX, Vision, FSA, Life Insurance, 401K Plan, Vacation, Sick and Holidays

The Case Manager works with clients to overcome barriers that affect their ability to obtain and maintain stable housing. Assist clients in achieving increased housing stability and self‑sufficiency by assessing the clients’ barriers and establishing goals that you will support the client to achieve in order to stabilize their lives. Must have the ability to engage with a diverse population that may be experiencing crisis.

• Provide confidential screening, intake and eligibility assessment of potential clients.
• Be the primary contact and support for clients on assigned caseload throughout the duration of the program.
• Assess clients to determine their barriers to obtaining and maintaining housing and set individualized goals with clients that will aid them in overcoming those barriers.
• Meet with all clients at least twice a month to monitor progress towards their goals and adjust as necessary.
• Coordinate and collaborate with partners and posse knowledge of services they offer in order to make appropriate referrals for clients in order to address all client needs in a holistic manner.
• Complete Housing Quality Standards inspection before client move in, at annual recertification and as needed.
• Conduct home visits to assure that clients maintain their housing units in a safe and healthy condition.
• Create and maintain client files according to funder requirements, which includes and is not limited to collecting and completing required documentation and keeping detailed case notes.
• Ensure data within organizational systems is entered accurately and in a timely manner.
• Develop and maintain good relations with clients, landlords/property managers, and other community partners.
• Participate in community meetings and events as they pertain to poverty, housing, and homelessness including but not limited to Home for Hope Coalition meetings, Project Community Connect/Veteran Stand Down events, and the annual Point in Time Count.
• Performs other duties as assigned.

The requirements listed below are representative of the knowledge, skills, abilities and minimum qualifications necessary to perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bilingual: must be proficient in reading, writing, listening and speaking in English and Spanish.
• Associate degree in related field which can be substituted for two years of comparable experience and/or training or equivalent combination of education and experience.
• Excellent communication, interpersonal, and customer service skills.
• Computer experience and a working knowledge of Word and Excel.

The physical demand and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing…