Account Delivery Lead
Listed on 2026-10-07
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Business
Client Relationship Management -
Marketing / Advertising / PR
Client Relationship Management
Strand Marketing is a boutique digital marketing consultancy focused on strategic client services and performance-based media buying. In the five years since our founding, we have achieved incredible success, including being named back-to-back to the Inc. 5000 list of fastest-growing private companies. We work with large, multi-million-dollar brands and up-and-coming startups. Our expertise in media strategy, marketing operations, and the consumer journey has positioned us to provide significant growth and value to our clients.
We are continuing to grow rapidly and are seeking an Account Delivery Lead to help drive our diverse and exciting client roster forward.
Strand is seeking a sharp, business-minded Account Delivery Lead to own the end-to-end delivery of complex, cross-functional accounts for enterprise clients. This is not a traditional project management role, it is a leadership seat at the table.
At Strand, Account Delivery is where strategy becomes results. You’ll own the delivery of an account end-to-end, translating strategy into an executable plan, keeping performance and execution connected, and always knowing what needs to happen next. You’ll build the delivery structure needed to keep the account moving without ever letting the paperwork become the point.
You won’t own client strategy or account growth, but you’ll understand it deeply enough to interrogate performance data, challenge and synthesize input from technical, data, media, and creative teams, and turn all of it into a clear, client-ready story of what happened, why, and what’s next. You’ll sit alongside the Account Director or Sr. Director as a genuine partner in the room, not just support in the background.
Whatyou’ll do
- Own the delivery of an account end-to-end, from plan through outcome
- Understand the strategy well enough to connect execution, performance, and what needs to happen next
- Run the account delivery rhythm, keeping cross-functional teams aligned on priorities, decisions, dependencies, risks, and next steps
- Translate client questions and needs into clear internal asks, bringing together the right Media, Data, and Operations partners to get to an answer
- Review performance analysis from Media and Data teams, ask the right questions, identify gaps, and connect findings to business implications and recommendations
- Turn complex cross-functional inputs into clear, client-ready stories and decision-ready outputs that connect what happened, why, the recommendation, and next steps
- Be meaningfully client-facing on delivery, partnering with the Account Director or Sr. Director to prepare for and participate in client conversations and respond credibly in the room
- Drive decisions through execution by establishing clear ownership, resolving dependencies, and ensuring commitments are closed
- Identify account, performance, and delivery risks before they become problems
- Improve account workflows, cadences, and ways of working when recurring issues create unnecessary friction or rework
- The account is understood, moving, and producing strong output
- Complex client questions and performance signals consistently turn into clear recommendations, decisions, and action
- Teams know what matters, what they need to do, and when
- The Account Director and cross-functional team have a trusted delivery partner who creates clarity, drives accountability, and keeps the account moving
- Risks are addressed early, not reactively, and nothing important falls through the cracks
- Execution consistently ladders up to the intended outcome
- 7–10+ years of experience in delivery leadership, account management, program management, project management, or a comparable cross-functional leadership role
- P…
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