Receptionist, Administrative​/Clerical

Overview

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We are a high performing, connected culture where everyone feels they belong.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Ensure all client needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work flexible schedule and/or in multiple locations.
• Experience in a fast‑paced customer service environment.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.
• Previous sales/marketing experience (desirable).

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan and Employee Stock Purchase Plan (eligibility requirements apply).

At H&R Block we remain committed to building a Connected Culture. You will be immersed in an exceptional work environment recognized worldwide and surrounded by colleagues who support each other’s growth.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.