Research Operations Specialist, Senior

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Byte Systems, a subsidiary of VTG, is seeking a full‑time Research Operations Specialist (Senior) who has six years or more of experience in conducting comprehensive searches within client repositories, as well as searching archived records in response to Freedom of Information Act (FOIA), Privacy Act requests, Congressional inquiries, and in support of Office of General Counsel investigations. Candidates should have significant work experience in the Intelligence Community (IC).

The work will be performed as a member of a search team in the Herndon, VA area.

The mission of the team is to run queries and conduct in‑depth searches to provide retrievable copies of documents collected or produced by the customer. These documents will be used by our Information Review and Release Analysts. The right candidate must possess prior customer knowledge and experience enabling them to perform the searches and analyze results to determine applicability of the documents to the requests, delivering outcomes in line with customer guidelines.

Responsibilities:

• Review, organize, and analyze documents for production in response to requests for information from government agencies, commercial entities, and private citizens.
  • Ensure the searches cover the entire scope of the request.
  • Reduce or eliminate duplicate records/documents.
  • Document details of queries/searches performed and record the results.
• Submit requests to the scanning team to scan any documents needed for research.
• Assist with the training of newly hired search team members, as requested.
• Collaborate with supervisory client points of contact to recommend and implement changes that improve processes, workflows, and standard operating procedures.
• Work an eight‑hour shift between 6:00 AM and 6:00 PM, Monday–Friday.
• Infrequently provide surge support outside of normal office hours for short‑fused emergent requests.

• Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance, with polygraph.
• Six or more years of experience searching/querying databases with the ability to quickly adapt to new systems.
• A Bachelor’s degree in any liberal arts, scientific, or technical discipline considered equivalent to three (3) years of relevant experience.
• A Master’s degree considered equivalent to an additional year of experience.
• A driven self‑starter who collaborates with client QA/QC staff and can recommend and adapt to new processes.
• Participate in the training of newly assigned search team members.
• Be a team player willing to collaborate and develop robust relationships with clients, colleagues, and technical teams.
• Be skilled in time management with the ability to prioritize competing tasks and multitask to meet tight deadlines.
• Be goal‑oriented, applying critical thinking and offering out‑of‑the‑box solutions.
• Have experience with data calls and quick reaction tasks.
• Communicate effectively with peers and various management levels, delivering a proactive experience and high‑quality services to all stakeholders.