Senior Organizational Design and Change Management Strategist

Job Description

We are seeking an experienced Organizational Design and Change Management expert to support a large-scale, high-visibility federal modernization program. This role leads structural and strategic analysis to strengthen change management planning across a complex, multi-stakeholder program environment. The candidate must be comfortable operating in ambiguity, listeningforunstated concerns, and constructively challenging assumptions whilemaintainingproductive relationships.

Given the nature of this program, candidates who bring direct, on-the-ground experience withinthe FAAare especially encouraged to apply. Thatregional depth, paired with the strategic skill set above, is a particularly strong fit for this role.

Key Responsibilities

• Conduct structural and organizational diagnostics toidentifyfactors affecting adoption of new systems, processes, and ways of working

• Design and leadfacilitatedsessions, including focus groups and structured workshops, to surface root-cause organizational insights that inform change strategy

• Develop andmaintainmetrics frameworks that track organizational health, adoption progress, and change effectiveness over time

• Translate diagnostic findings into clear, actionable change management strategies and recommendations for program and organizational leadership

• Partner with cross-functional and multi-organizational teams to clarify roles, decision rights, and accountability in support of successful change adoption

• Design organizational structures, governance models, or operating models that support a scalable, repeatable approach to change management

• Present findings and recommendations to senior stakeholders in a clear, constructive, and solutions-oriented manner

• Collaborate closely with human factors, behavioral science, and broader organizational change management colleagues to ensure a coordinated, integrated change strategy

• Build tools and frameworks that make organizational diagnosis and change strategy development repeatable and consistent

• Monitor early indicators of organizational or structural risk to proactively inform change interventions

• Apply active listening, thoughtful questioning, and situational awareness toidentifyunstated concerns, competing perspectives, and underlying organizational dynamics

• Build trusted working relationships across leadership, technical, operational, and change management stakeholders

• Navigate disagreement and competing priorities with diplomacy, objectivity, and a solutions-oriented mindset

• Adapt methods and recommendations as stakeholder needs, program conditions, and organizational priorities evolve

Required Qualifications

• Candidates must be a U.S. Citizen and able to obtain a Public Trust Clearance and Agency Clearance

• Candidates must meet one of the following three qualification pathways:

• Master's degree in Organizational Development, Public Administration, Business Administration, Aviation Management, Political Economy, or a related field, together with at least 10 years of relevant professional experience

• Bachelor'sdegree in a relevant field, together with at least 12 years of progressively responsible, professionally relevant experience

• An equivalent combination of education and at least 12 years ofdemonstratedspecialized experience, in lieu of a directly relevant degree. Relevant specialized experience mustdemonstratesubstantialknowledge oftheaviation environment and include experience with some of the following:

• FAA Flight Service

• FAA Flight Standards

• FAA Operations

• Airport operators

• Air carriers

• General aviation organizations

• Other aviation interestsoperatingwithinthe continental United States

• Proven facilitation capability: experience designing and leading workshops or working sessions that produced candid input and documented, actionable outcomes

• Demonstrated strategic-translation capability: experience converting complex findings into clear recommendations andchangestrategies for senior, non-technical audiences, communicated with diplomatic candor

• Strong emotional intelligence and influence-without-authoritytrack record: skilled at active listening, reading organizational dynamics, and building trust and alignment…