Strategic Customer Service Governance Analyst; TS/SCI
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Business
Job Description & How to Apply Below
Navitas is seeking a Customer Service Governance Analyst to establish and maintain governance frameworks, lifecycle management processes, and service delivery standards across federal mission and business functions. This role will support intake, onboarding, CRM, and Service Desk governance processes while ensuring consistent customer experience, operational accountability, and performance measurement.
The analyst will help define governance standards for AI-enabled customer service
We have an opening for a Strategic Customer Service Governance Analyst (TS/SCI) in Herndon, VA, United States within Management & Operations, IT & Technology.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Strategic Customer Service Governance Analyst (TS/SCI) role in the description above.
We appreciate your interest in this position.
Join Navitas Business Consulting, Inc. and contribute to our ongoing work.
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