Customer Relations Representative - State Farm Agent Team Member
Listed on 2026-01-12
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Customer Relations Representative - State Farm Agent Team Member
Full Time – Herndon, VA
- Salary Plus Commission
- Licensing Paid
- 401(k)
- Bonus based on performance
- Health insurance
- Opportunity for advancement
- Paid time off
As a Customer Relations Representative - State Farm Agent Team Member with Jonna Wooten - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
- Communication and problem‑solving skills.
- Experience in customer service preferred.
- Ability to handle high‑stress situations calmly.
Compensation: $55,000.00 – $80,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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