More jobs:
Digital CSM: Scaled, Data-Driven ; Onsite
Job in
Herndon, Fairfax County, Virginia, 22070, USA
Listed on 2025-12-21
Listing for:
FranConnect
Full Time
position Listed on 2025-12-21
Job specializations:
-
Customer Service/HelpDesk
Ecommerce, Technical Support -
IT/Tech
Ecommerce, Technical Support
Job Description & How to Apply Below
A leading software provider in Herndon, Virginia is seeking a Digital Customer Success Manager to support approximately 250 emerging market customers. This role emphasizes delivering a digital-first customer experience through proactive outreach and data analysis. The successful candidate should have over 3 years of experience in Customer Success within a SaaS environment, with strong skills in digital engagement strategies. If you are proactive and have a passion for customer growth, we would love to have you join our team.
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