Sr. Customer Success Manager; CSM - Air & Space Programs

Overview

Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what’s happening now and shape what’s coming next. Vantor is a place for problem solvers, changemakers, and go-getters—where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can:
Shape your own future, build the next big thing, and change the world.

To be eligible for this position, you must be a U.S. Person
, defined as a U.S. citizen, permanent resident, Asylee, or Refugee.

Note on Cleared Roles: If this position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status.

Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).

Please review the job details below.

Vantor is seeking a Sr. Customer Success Manager (CSM) to drive post-sales success across our Air & Space programs
. In this role, you will ensure customers realize the full value of Vantor’s geospatial and imagery solutions by driving adoption, supporting mission outcomes, and serving as a trusted partner throughout the customer lifecycle.

You will act as the primary advocate for Space Force customers within Vantor, partnering closely with Account Executives to support renewals and expansions while ensuring contractual commitments are met. This role offers the opportunity to deepen relationships with Space Force stakeholders, guide customers in maximizing the operational impact of Vantor’s solutions, and proactively remove obstacles to success.

Success in this role requires the ability to engage stakeholders at all levels, understand complex mission and technical challenges, and clearly articulate the value of Vantor’s solutions. You will work cross-functionally with Product, Engineering, Marketing, and Support to ensure customer satisfaction, long-term adoption, and sustained program success.