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Strategic Managed Services Customer Success Lead

Job in Herndon, Fairfax County, Virginia, 22070, USA
Listing for: ISI
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 85000 - 100000 USD Yearly USD 85000.00 100000.00 YEAR
Job Description & How to Apply Below

ISI is seeking a Customer Success Manager to own relationships for a portfolio of managed services clients in Herndon, VA. You will drive retention, renewal readiness, and account health across ISI’s offerings.

Leverage internal teams to align on customer priorities and deliver measurable business value. You will communicate with executive stakeholders and manage both day-to-day health and strategic conversations for high-value customers.

As a Strategic Managed Services Customer Success Lead, you will play an important part at ISI in Herndon, VA, United States.

The advertised compensation is 85..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Strategic Managed Services Customer Success Lead role in the description above.

We appreciate your interest in this position.

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