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Member Experience Specialist - Banking & Service Excellence

Job in Herndon, Fairfax County, Virginia, 22070, USA
Listing for: Nwfcu
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 26000 - 44000 USD Yearly USD 26000.00 44000.00 YEAR

Job Description & How to Apply Below

Northwest Federal Credit Union in Herndon, VA is hiring a Member Service Specialist to support the MSC with a variety of member transactions and inquiries. You will verify information, process payments and transfers, and help with online/mobile banking while aiming to deliver excellent service and protect member assets.

The role requires on-site work during training, a 1+ year customer service background, and the ability to work a Monday–Friday 10:30am–7pm schedule with Saturday rotations.

We are currently recruiting a Member Experience Specialist
- Banking & Service Excellence for our team in Herndon, VA, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Member Experience Specialist
- Banking & Service Excellence role at Nwfcu, based in Herndon, VA, United States.

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