Hospitality AV Professionals

Join to apply for the Hospitality Live AV Professionals role at SBMG
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SBMG is built around a simple philosophy: HEALTHY. We are a group of talented individuals, specifically selected, who not only have a passion for what they do, but are well‑rounded in their professional and personal pursuits.

• Diligence
• Teamwork or Partnership
• Integrity
• Quality
• Passion
• Personal Growth

• Health Insurance (Medical, Dental, Vision, Life Insurance)
• Three weeks upfront Paid Time Off
• Upward Mobility Opportunities
• 401(k) benefit
• Monthly Commissions

The responsibilities of a Live AV Professional include working with clients to create project proposals with accurate quotes and installing video and computer equipment. In this role, you also provide lighting setup, troubleshoot issues, and repair equipment, ensuring you provide a quality service that meets all customer expectations. You oversee AV project delivery, operate AV equipment as needed, and ensure on‑time completion.

You coordinate resources and the budget, prepare room audits to verify equipment performance, provide operation reports and project updates, complete software upgrades, develop methods to improve services, assist with employee recruitment and training, answer client questions, and manage their expectations.

• Represent SBMG in a high level professional manner.
• Treat all guests, clients, employees and staff with kindness and respect at all times.
• Perform all duties as an SBMG AVT.
• Support the property and all existing properties as necessary.
• Support sales at the property and area.
• Proactively ensure high quality service delivery while striving for continuous improvement.
• Set/Operate/Strike all Audio, Video, Lighting and any services SBMG offers.
• Use time wisely to learn and train on correct equipment operation.
• Teach others the correct SBMG processes when necessary.
• Take part in pre‑conference meetings with clients prior to events when necessary.
• Participate in all property EO meetings as necessary.
• Create event estimates for clients, including correct pricing on products/services.
• Be the on‑site contact for property for all events on the premises when necessary.
• Responsible for following protocols for AV products and services.
• Responsible for completing assigned AV event setup and teardown for events.
• Responsible for ensuring property inventories ship and return to correct locations.
• Plan and implement event set ups, operations and strikes of audio, video, lighting, and other meeting and event hardware for all types of events when necessary.
• Record event inventory usage with event software.
• Provide professional and courteous technical support to all customers.
• Provide solutions for presentation needs occasionally under high‑pressure circumstances.
• Provide immediate response to requests for assistance to events in progress.
• Provide setup, calibration and technical support for display devices, mounting systems, projectors and video walls.
• Provide setup and operation of audio systems including music programming and speech reinforcement.
• Secure signed work orders and approval on any added equipment.
• Manage property storerooms by organizing and tracking inventory counts.
• Deliver the expected SBMG level of service.
• All other duties as assigned.

• Meticulous attention to detail
• Hospitality
• Ability to perform well under pressure
• Good knowledge of all basic AV equipment, including lighting, sound, and projection
• Basic computer knowledge
• Ability to accept changing work demands
• Professional conduct and appearance
• Ability to adjust work schedule as needed
• Ability to lift 50 lbs
• Enthusiasm, energy, and a “Can do” attitude
• Teamwork
• Coordination
• Organization
• Planning
• Time Management

Entry level

Full‑time

Management and Manufacturing

Media Production

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