Lead Compliance and Risk Coordinator

Tyler Technologies is seeking a seasoned and detail-oriented Lead Compliance & Risk Coordinator to lead the oversight of our payments systems, ensuring robust internal controls, regulatory compliance, and proactive fraud detection and prevention. This role is critical in overseeing enterprise-wide payment risk, supporting audits, and maintaining the integrity and security of all payment-related operations.

Indianapolis, Indiana | Overland Park, Kansas

• Ensure company-wide compliance with applicable payment regulations (e.g. NACHA, AML, BSA, OFAC, KYC, MTL/ADTL).
• Develop, implement, and monitor policies and procedures that ensure ongoing compliance with regulatory and card network requirements.
• Serve as a key liaison with regulatory bodies, payment networks, and financial partners.
• Identify, assess, and mitigate risks associated with payment processing, money movement, and third-party service providers.
• Lead the response and remediation e fforts for payment-related incidents and breaches.
• Develop and maintain a compliance and risk dashboard with key identifiers to ensure compliance with card brand regulations and industry standards (e.g. chargeback ratios, return ratios, etc.).

• Design and manage anti-fraud strategies, tools, and controls to detect and prevent fraudulent activity. Maintain and enhance current Fraud Standardization practices and policies.
• Collaborate with the reporting, strategy and development teams to enhance real-time fraud monitoring.
• Analyze trends and generate actionable insights from fraud data to improve defenses.

• Oversee monthly, quarterly and annual payment process audits, both internal and external, ensuring timely and accurate responses to audit requests.
• Maintain up-to-date documentation of payment-related processes and controls (e.g., SOX 404, third-party SOC documents, internal audit frameworks, third party due diligence requests, etc.).
• Oversee and maintain internal system controls (service enablement, user provisioning, bank setups, etc.).
• Evaluate and enhance the design and effectiveness of internal controls over all financial transactions and payment systems.
• Oversee and maintain Money Transmission License (MTL) dashboard and reporting.

• Lead a team of three compliance and risk specialists.
• Partner with Legal, Finance, Product, Infrastructure, Development, and Customer Support to integrate risk and compliance considerations into existing and new product and service offerings.
• Provide training and education on payment risk and compliance best practices across the organization.

• Bachelor’s degree in finance, Accounting, Business Administration or a related field.
• 5–7 years of experience in payments compliance, risk management, or audit in a financial service or fintech environment.
• In‑depth knowledge of payments systems (ACH, card networks, RTP, wires) and related regulations.
• Strong familiarity with internal control frameworks and audit methodologies.

• Professional certifications such as CFE, CAMS, CRCM, CPA, or CIA.
• Experience with fraud detection tools (e.g., Actimize, SAS, Sit, or similar platforms).
• Experience working with fintech platforms, payment gateways, or digital wallets.

• Analytical and detail-oriented mindset
• Strong understanding of financial regulations and operational risk
• Excellent written and verbal communication
• Abilityto manage multiple priorities and work under pressure
• High integrity and discretion in handling confidential information

• Hybrid, 2 days onsite
• Occasional travel for audits, conferences, or regulatory meetings (10%)

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Your health and well‑being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and…