Senior Manager, Operational Excellence - Supply Chain Systems & Process Integration

We’re looking for bold, entrepreneurial talent ready to help build something extraordinary — and reshape the future of building products distribution.

QXO is a publicly traded company founded by Brad Jacobs with the goal of building the market-leading company in the building products distribution industry. On April 30, 2025, QXO completed its first acquisition:
Beacon Building Products, a leading distributor in the sector.

We are building a customer-focused, tech-enabled, and innovation-driven business that will scale rapidly through accretive M&A, organic growth, and greenfield expansion. Our strategy is rooted in delivering exceptional customer experiences, improving operational efficiency, and leveraging data, digital tools, and AI to modernize a historically under-digitized industry.

• Lead the development, documentation, and refinement of end-to-end supply chain processes spanning WMS, TMS, and ERP.
• Partner with the Director to define future-state workflows that enhance accuracy, efficiency, safety, and customer experience.
• Facilitate cross-functional workshops to gather requirements, identify gaps, and drive alignment on standardized practices.
• Benchmark internal processes against industry best practices to ensure scalable, modernized solutions.
• Ensure process designs support enterprise governance and align to the QXO Operating Model.

• Translate business rules and operational needs into clear functional system requirements.
• Support configuration, integration design, testing, and validation across WMS, TMS, and ERP modules.
• Lead UAT planning and execution, ensuring meaningful scenario coverage and operator representation.
• Partner with IT and implementation vendors to ensure integrations meet workflow, performance, and data-quality expectations.
• Operate within PMO governance, supporting structured reporting, milestone tracking, and dependency alignment.

• Develop training materials, SOPs, job aids, and communication plans to prepare branches and DCs for deployment.
• Lead deployment readiness and cutover activities, ensuring consistent adoption across sites.
• Coach site leaders, super users, and operational teams on new workflows and digital tools.
• Engage credibly with branch and DC operators to understand on-the-ground challenges and translate them into scalable solutions.
• Monitor post-go-live performance, conduct root-cause analysis, and drive stabilization and corrective action plans.

• Establish and maintain governance structures to ensure adherence to standardized process designs.
• Build and track KPIs that measure system effectiveness, process compliance, and operational performance.
• Identify and drive targeted improvement opportunities using Lean, Six Sigma, or other structured methodologies.
• Review, prioritize, and shepherd field-driven enhancement requests to align with enterprise roadmaps and governance.

• Assess newly acquired sites to understand current processes, capabilities, and gaps relative to enterprise standards.
• Develop integration plans to transition new locations onto standardized WMS, TMS, and ERP platforms.
• Coordinate with Operations, IT, HR, Finance, and Supply Chain to harmonize legacy practices with QXO’s future-state operating model.
• Support data validation, process harmonization, UAT participation, and go-live stabilization for acquired sites.
• Serve as the primary business-process liaison for acquisition onboarding, ensuring long-term alignment with enterprise governance.
• Ensure newly acquired sites understand workflow expectations, data requirements, training standards, and performance metrics.

• Mentor analysts or project managers supporting transformation and deployment work streams.
• Operate as a trusted partner to Operations, Supply Chain, Finance, IT, Customer Service, and vendor partners.
• Represent the business process team in steering committees, design sessions, and cross-functional working groups.
• Help build organizational capability in process design, digital…