Microsoft Copilot Studio-AI Expert Security Clearance

Position: Microsoft Copilot Studio-AI Expert with Security Clearance
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- Description Leidos Government Health & Safety Solution Group in Windsor Mill, MD supports the End User Centric IT Support (ECIS 2.0) Contract for Centers for Medicare and Medicaid Services (CMS). Our program delivers user-centric IT technology solutions to CMS, aiming to provide innovative and seamless experiences with CMS systems, applications, and solutions. We focus on secure development of IT integrations, concepts, and designs across the CMS enterprise, integrating end-user devices, infrastructure, and applications into a cohesive experience for CMS users.

We are seeking a highly experienced Microsoft Copilot Studio - AI Expert with deep expertise in Copilot Studio, Teams, SharePoint, and Power Platform. The successful candidate will work within an Agile ITIL environment helping unlock the value of these emerging tools and is passionate about productivity, AI, and staying at the forefront of Microsoft’s rapidly evolving modern workplace ecosystem. The candidate will be a member of the ECIS M365 Engineering Team providing Subject Matter Expert support for Copilot Studio and AI services.

The ideal candidate will play a pivotal role working directly with departments to streamline work through automation and championing the adoption of Microsoft’s AI features. This role requires a combination of strong technical skills, excellent communication abilities, and a passion for driving customer success. Primary Responsibilities Under the direction of the Development and Engineering Lead, Product Manager, Program Manager and Deputy Program Manager, your responsibilities are, to include, but not limited to:
* Design a RAG-based solution for integrating Microsoft Copilot Studio into the existing M365 services (e.g., Dataverse, Power Automate, etc.).

* Design and build custom Copilot agents using Microsoft Copilot Studio.

* Customize Copilot Studio for company-specific use cases (e.g., automated document management, data analysis in Excel/Teams/Power

BI).

* Configure the “Semantic Index” for context-sensitive search enrichment in Copilot.

* Designing conversational flows, intents, and entities.

* Collaborating with stakeholders to translate requirements into Copilot capabilities.

* Implementing governance best practices.

* Design, build, and deploy AI Builder models (e.g., form processing, prediction, object detection, classification) to deliver intelligent automation solutions within Power Platform applications.

* Own the end-to-end AI model lifecycle, including data preparation, labeling, training, evaluation, and retraining, ensuring models are accurate, reliable, and aligned with business objectives.

* Implement security and compliance checks in accordance with Microsoft’s Responsible AI principles (Microsoft Purview).

* Troubleshooting and optimizing Bot performance and user engagement.

* Understanding business requirements and developing product functional and technical requirements.

* Support the development, deployment and execution of M365 Power Platform services and develop roadmaps and service strategies.

* Develop Canvas Apps and Model-Driven Apps that streamline processes and enhance user experiences.

* Implement data integrations using Power Automate and Dataverse.

* Provide technical guidance to junior engineers and project teams.

* Champion a collaborative culture, sharing knowledge and fostering innovation.

* Assist in the development of concise and accurate engineering documentation on current and proposed cloud environments including Visio Diagrams, As-Built documents, recommendations for solutions, run books, knowledge guides, and other operations guides.

* Work with little or no supervision, provide guidance to the team when necessary, and be able to adapt to changing requirements.

* Participate as required with Agile Scrum sprints and other Agile Ceremonies.

* Stay abreast of current and emerging technologies, regularly analyzing and evaluating their impact and benefit to the customer by providing recommendations to management Basic Qualifications
* MINIMUM requirements to be considered for the position is a BS degree and 12 – 15 years of prior relevant experience or a master’s degree with…