SaaS- Website Quality Assurance; QA Tester

Position: SaaS-Based Website Quality Assurance (QA) Tester

SaaS-Based Website Quality Assurance (QA) Tester

Brain Cert is an EdTech focused SaaS company headquartered in Herndon, Virginia, USA. Trusted by leading global enterprise organizations, Brain Cert is currently one of the fastest growing learning technology and virtual classroom companies in the market. Brain Cert's award-winning SaaS platform empowers mid to large-size enterprises and accelerates collaborative learning, deliver superior training, reduce costs, and increase productivity. Come join our team and our employee-focused culture and help drive our SaaS applications to the next big leap.

We are seeking a dedicated and meticulous Quality Assurance Tester to join our team, responsible for ensuring the quality, functionality, and performance of our SaaS‑based website. This role will focus on comprehensive testing across various aspects of the website, including functional, regression, load, and security testing, to ensure the site meets the highest standards before deployment.

Key Responsibilities Manual Testing

• 3-5 years of experience in manual software testing.
• Perform functional testing to verify that the website’s features work as expected according to business requirements.
• Conduct exploratory testing to identify issues that may not be covered by predefined test cases.
• Execute regression testing to ensure that new changes do not negatively affect existing features.
• Perform smoke and sanity tests on new builds and releases to confirm stability before more detailed testing.

Test Case Creation and Execution

• Develop clear, concise, and comprehensive test cases based on functional requirements, user stories, and technical specifications.
• Execute test cases for different use cases and document results.
• Report bugs, defects, and inconsistencies in a clear and detailed manner using issue tracking tools (e.g., Jira, Bugzilla).

Performance Testing

• Conduct load and stress testing to validate the website’s ability to handle high traffic and large data volumes.
• Measure website performance using appropriate tools and report performance bottlenecks to the development team.

Security Testing

• Perform basic security testing to identify vulnerabilities (such as XSS, CSRF, SQL injection) and ensure secure data handling.
• Verify user authentication and authorization to prevent unauthorized access.

API Testing

• Test API endpoints for correct behavior, including validating response codes, data formats, and overall API functionality.
• Use tools like Postman to automate API testing and ensure backend systems are functioning as intended.

Defect Reporting and Retesting

• Identify, track, and document bugs or issues found during testing.
• Work closely with developers to reproduce defects and ensure timely resolution.
• Perform retesting of issues once they are resolved, ensuring defects are fixed without introducing new issues.

Test Documentation

• Maintain detailed and organized records of test cases, test execution results, and bug reports.
• Provide regular updates on testing progress to project managers and other stakeholders.
• Communicate test progress, issues, and results to the development team, product owners, and other relevant stakeholders.
• Participate in daily standups, sprint planning, and retrospectives within an Agile development environment.

Required

Skills and Qualifications

• Proven experience as a QA Tester, preferably for SaaS‑based websites.
• Strong understanding of web applications and website functionalities.
• Familiarity with manual testing techniques and test case creation.
• Proficiency in using bug tracking and test management tools (e.g., Jira, Test Rail).
• Experience in performance testing tools (e.g., Load Runner, Apache JMeter) and load testing methodologies.
• Basic knowledge of web security principles and common vulnerabilities.
• Understanding of API testing tools (e.g., Postman, SoapUI).
• Ability to think critically and perform detailed exploratory testing.
• Good written and verbal communication skills to clearly report bugs and issues.
• Experience working within Agile teams (Scrum or Kanban).

Preferred Skills

• Experience with test automation tools (e.g., Selenium, Cypress, Test Complete).
• Familiarity with SQL for basic database testing.
• Experience with cloud‑based platforms (AWS, Azure, etc.) and their testing environments.

Education

• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent hands‑on experience.
• Work From Office
• Collaboration with a diverse team of developers and product managers.

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